Inside Sales Physician Reps

Details: TMS Health, a Xerox company is expanding the Outbound Physician Detailing programs in our Corporate headquarters in Boca Raton, FL and looking for qualified candidates!Profiling/Detailing/Selling – product marketing - A critical role supporting web-based pharmaceutical product sales detailing as a supplement to the field based sales professional. We represent pharmaceutical manufacturers by contacting targeted physicians to provide clinical information regarding pharmaceutical drug indications, specific formulary coverage information, recommended dosage guidelines, sample fulfillment, and other information as requested.  Primary Job Responsibilities:• Engage physicians in live video detail and/or telephonic interactions and deliver product messages to prescribers within established policies, procedures, standards, and workflows.• Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in telephonic dialogue.• Adhere to regulated guidelines for communications via all channels.• Maintain a high level of product knowledge, policies, procedures, contacts, and the pharmaceutical industry; continual learning & training as required.• Accountable for appropriate documentation, sample & promotional material fulfillment, follow up, and any additional actions to ensure superior customer experience.• Own samples fulfillment for each physician detail including validation, order entry, delivery tracking, and acknowledgement of product receipt.• Ability to build strong relationships with key staff members.• Ensure timely and appropriate communication occurs with sales professionals in the field.• Display flexibility and willingness to accept constantly changing project/program updates.• Demonstrate corporate values on a consistent basis.• Extensive self-study, training and testing are required; eligibility to proceed through training and selling certifications are dependent upon passing required exams.• Adhere to all company policies and guidelines.• Other duties as assigned.

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Inside Sales/Customer Service CATV

Details: PRIOR COMCAST or ANIXTER EMPLOYEES ENCOURAGED TO APPLY!!!Inside Sales/Customer ServiceTemp to Perm position: SUMMARYOversees the proper flow of orders, quotes, customer returns and customer service.  Looking for someone who has a customer service background or who has supported accounts in the past. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:            Support order entry, quotes, customer returns, maintaining customer accounts, back log management, ETA dates and shipment tracking. Responsible for overall customer service issues Answering incoming calls/emails Must be capable of effectively and accurately working on several projects at one time, and organizing and prioritizing tasks.    Must have great customer service and communications skills both over the phone and in person.

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