Details: Call Center – Customer Service – Sales – Entry Level – Inbound Sales/Customer Service RepresentativeWe here at HGS are seeking Inbound Sales/Customer Service Representatives in the El Paso, Texas area who are looking for an exciting career opportunity providing inbound sales support to our Fortune 500 internet, TV, and voice communication client. Job DescriptionThis position requires upbeat and energetic team members who have a passion for customer service and who possess the ability recognize and capitalize on the opportunity to enhance our client’s customer’s services through suggestive selling techniques. This position requires NO COLD CALLING! Responsibilities: Responds to customer contacts received via incoming calls, Internet, email or white mail in a professional manner to meet or exceed client expectations. Ability to continuously recommend and sell account upgrades Researches answers from tools provided or background knowledge. Analyzes customer’s needs or issues and selects course of action from many alternatives. Adapts responses to customers with minimal scripting available. Handles a variety of problems, questions, or situations following established criteria. Operates with discretion within defined parameters. Accurately enters customer data for processing of orders and literature requests. Maintains performance in accordance with departmental and Company guidelines to ensure the highest level of quality to our clients and their customers. Performs assigned clerical duties to enhance departmental operations. Attends on-going training meetings to properly update skills and information.
Showing posts with label Inbound. Show all posts
Showing posts with label Inbound. Show all posts
Friday, 13 July 2012
Inbound Sales/Customer Service Representative
Details: Call Center – Customer Service – Sales – Entry Level – Inbound Sales/Customer Service RepresentativeWe here at HGS are seeking Inbound Sales/Customer Service Representatives in the El Paso, Texas area who are looking for an exciting career opportunity providing inbound sales support to our Fortune 500 internet, TV, and voice communication client. Job DescriptionThis position requires upbeat and energetic team members who have a passion for customer service and who possess the ability recognize and capitalize on the opportunity to enhance our client’s customer’s services through suggestive selling techniques. This position requires NO COLD CALLING! Responsibilities: Responds to customer contacts received via incoming calls, Internet, email or white mail in a professional manner to meet or exceed client expectations. Ability to continuously recommend and sell account upgrades Researches answers from tools provided or background knowledge. Analyzes customer’s needs or issues and selects course of action from many alternatives. Adapts responses to customers with minimal scripting available. Handles a variety of problems, questions, or situations following established criteria. Operates with discretion within defined parameters. Accurately enters customer data for processing of orders and literature requests. Maintains performance in accordance with departmental and Company guidelines to ensure the highest level of quality to our clients and their customers. Performs assigned clerical duties to enhance departmental operations. Attends on-going training meetings to properly update skills and information.
Wednesday, 11 July 2012
Customer Service & Sales Reps - Inbound Call Center
Details: Want a Career, Not Just a Job?Look No Further! MEDIACOM, a leading provider of Broadband services, has excellent career opportunities for self-motivated individuals who want to join the fastest growing cable telecommunications operations in the U.S. Customer Service & Sales Representatives (Inbound Call-Center Positions – Full-time 1st & 2nd Shift Positions) What we Do: The telecommunications services we provide our customers include digital cable, VOD, HSD internet services, and VoIP telephone. Position Responsibilities: The nature of the work includes taking incoming calls from our customers regarding our services, repair/troubleshooting, sales and billing information. Compensation: Hourly Pay + Commissions + FULL Benefits & More!At MEDIACOM, we understand how valuable our employees are to the success of our business. We are proud to reward them with a competitive wage and excellent benefit package, which includes Medical, Dental, Vision, Life, Disability, 401k, and discounted service. We offer an attractive base pay and outstanding commission opportunities! Visit our website at : http://www.mediacomcable.com Mediacom is an Equal Opportunity Employer M/F/D/V
Subscribe to:
Posts (Atom)