Details: Essential Duties and Responsibilities: include the following. Other duties may be assigned.•Install, upgrade and repair telephony and satellite products.•Services and trouble-shoots telephony and satellite products.•Handle all customer complaints, questions and develop solutions.•Responsible for completing work orders and retrieving proper signatures for accurate billing.•Ensures all installation work is done according to quality standards.•Reports to dispatch according to company procedures.•Assists with work overflow.•Follows all company policy and procedures.•Adheres to safety policy.•Other duties as assigned.
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