Details: John Randolph Medical Center is currently recruiting for a PRN PBX phone operator for the hub of our hospital!We are seeking a professional, courteous and customer-focused individual for this per diem position. Our telecommunication office is the hub of incoming calls & codes, so this position requires the ability to multi-task and a pleasant personality to assist our callers. Please note: This position requires flexibility in scheduling, as hours include evenings/nights and does require every other weekend commitment and holiday coverage. The PBX Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.Answers multiple incoming telephone lines.Obtains necessary information and transfers calls to correct extensions.Provides information to callers as appropriate. Performs overhead paging. Monitors all alarms located in PBX and notifies appropriate personnel as required. Responds quickly and accurately to disaster and emergency situations as required, remaining calm. Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment. Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data. Ensures release of information is consistent with all privacy policies. Orients and mentors new staff members.Our Family Taking Care of Your Family…With John Randolph's longstanding history and personalized atmosphere, there's no better place to call 'home'. As part of HCA Virginia Health System, our Total Rewards package offers comprehensive and competitive options to meet the needs of our valuable employees. This includes affordable health/dental/vision coverage for full-time and part-time employees, 401(K) with company match, tuition reimbursement and assistance programs, professional certification reimbursement, a variety of local and national discounts, relocation assistance, and much, much more...come join our family in making a difference in the lives of our patients by applying today!
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