Network Technician-Overnight Shift

Details: About the JobvRad has been named by the Star Tribune as one of the Top 100 Workplaces in Minnesota in 2011! The Star Tribune ranked vRad 18th among 35 medium-sized companies in this year’s survey. vRad scored highest in three categories—direction, execution and managers—reflecting team members’ confidence in leadership, high values and ethics, work efficiency and the company’s strategic direction.At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States. Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.  At vRad you make a difference.   We are currently looking for a Network Technician.Shift information: This position is an overnight shift consisting of rotating weeks - 7 days on and 7 days offSummary:The Network Technician L1 is responsible for supporting vRad’s 24x7 production environment.  This includes providing top tier technical support to vRad’s client’s, radiologists and internal team members.  This is a hands-on position requiring a broad technical knowledge in order to provide support for vRad’s proprietary software environment.  Excellent oral and written communication skills are required in order to resolve and document nightly issues.Essential Duties and Responsibilities:             Test and troubleshoot VPN and network connectivity for new and existing customers Provide technical support (via telephone, IM, chat, e-mail, etc) troubleshooting issues and connectivity support for PACS, RIS and other systems Assist all internal and external customers (OC, radiologists, clients, etc) with any technical related concerns/issues Document and communicate all applicable information from our clients ensuring communication is available to the applicable internal department (i.e. IT, Client Services, Engineering, etc) within our organization Provide basic remote desktop and system support to our internal and external clients including our radiologists Provide entry level system administration support Other duties as assigned

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