Details: Pinnacle Wireless Communications is seeking an experienced Product Manager. The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager?s job also includes ensuring that the product supports the company?s overall strategy and goals.Essential Duties and Responsibilities include, but may not be limited to the following:•Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product. This involves printed and electronic promotional material, product training, and relevant clinical papers•Responsible for reviewing product data to ensure that the field force is kept up to date on new developments regarding the companies or competitors products.•Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Clinical Research and Regulatory to address any issues that may arise•Close liaison with the field force to assess the response to and suitability of current promotional material and to ensure that the printed promotional material is being used optimally•Design market research projects to assess customer attitudes to the current product range and new product introductions•Either conduct this research with in-house staff or manage an outside agency i.e. initial identification of suitable partner, definition of responsibilities, communication plan, divisions of responsibility, milestones, contract with company, review transcripts and reports, and recommend action plans from the research•Assist with the development of the annual marketing plan and for controlling advertising, promotion and sales aids in accordance with the annual marketing plan•Responsible for preparing product forecasts, and constantly monitoring inventory levels held at central and interstate warehouses including liaison with production (locally and globally) to ensure supply timelines•Liaise with the advertising agency regarding the product campaign including journal advertising, direct mail and conferencesSupervisory ResponsibilitiesCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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